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2012.01.25 Wednesday No.521 (A) (B) (C) (D) (A) (B) (C) (D) Questions 1-3 refer to the following email. TO: Christina Torres FROM: Caldwell Department Store info@caldwellds.com SUBJECT: RE: Problem at Southfield store Dear Ms. Torres, My department has received your complaint concerning a rude employee you encountered on a recent shopping trip. We are committed to resolving this matter quickly and to your satisfaction. To do so, we need to know the day and time of the incident as well as the section of the store you were in and a physical description of the employee if possible. We would like to address the issue promptly, so please assist us in this effort. As soon as the above information is received, I will thoroughly look into the incident and talk to the person in question directly to determine whether or not disciplinary action needs to be taken. Sincerely, Jeremy Black Customer Service Department, Caldwell Department Store What is the main purpose of this email? (A) To make a complaint (B) To get information (C) To report an incident (D) To seek approval What can be inferred about Ms. Torres? (A) She is a regular Caldwell Department Store shopper. (B) She is unwilling to shop at Caldwell Department store again. (C) She contacted the customer service department. (D) She is displeased with a recent purchase she made. What is Mr. Black planning to do? (A) Give Ms. Torres a voucher (B) Conduct an investigation (C) Fire an employee (D) Address the entire staff Domestic sales have gone up. 국내 매출이 늘어났어요. [수 일치] 시간, 거리, 무게, 금액 등을              나타내는 복수명사 Two hundred dollars is a lot of money. Two hours is enough for me to read a novel. Ten years is a long time. Ten dollars is a lot of money for kids. 미국, 한국과의 FTA 통과(U.S. Passes FTA With South Korea) [취업뉴스] 연구원 채용소식 ‘활발’ [삼성정밀화학] R&D 합격수기 [CJ올리브영] sales&고객서비스 담당 면접후기 [특강후기]이미지메이킹 전략 특강 [특강후기]토마토 캠퍼스 특강 [특강후기]교보 강남점오프특강 [GENERAL] 양 (quantity)을 나타내는 표현 [TOEIC] 현재완료 용법-토익에서 가장 많이 등장하는 계속적 용법 [TOEIC] when의 접속사 기능과 시간접속사에 대해 알아보기! 토익 파트별 공략 Part 7 ① 뉴스부터 광고까지 시사 청취 들으면서 준비한다! 영어면접 김진우 회원님께서는 2008-10-23 에 회원가입을 하셨으며, 회원가입 또는 회원정보 수정시 메일 수신을 동의하셨습니다. 메일 수신을 원치 않으시면 수신거부를 클릭해 주시기 바랍니다. 본 메일은 정보통신망이용촉진및정보보호 등에 관한 법률 및 시행규칙을 준수한 발신전용 이메일로서, 회신이 불가능 하오니 문의가 있으신 분은 고객만족센터를 이용해 주시기 바랍니다.